Telemarketing Workshop – 2 days
Get your telemarketers in on our proven recipe for success and watch sales and leads boom.
Cost: NZD $1,590.00 excl. GST
You could be eligible for an earlybird discount! Contact us now for details.
Upcoming workshop dates:
12th-13th December 2024
Call us now on 0800 832 647, complete the contact form below, or book a chat in my calendar. If you don’t see a date that works for you, just get in touch!
Workshop details:
- Once your workshop is confirmed, we’ll send you an invoice payable within 7 days of receipt.
- Choose to attend the workshop in-person or on Zoom – either way, your people are guaranteed a great learning experience! Once you’ve registered, we’ll confirm the in-person venue (usually in West Auckland), or we’ll send your Zoom link.
- This two-day workshop runs from 9:30am to 5pm.
Feedback from course participants
“The GSC has in my opinion forever changed my life, our tutor Ruth was an amazing woman who not only showed me a way to better myself personally but also professionally…”
“I have found that the skills we learnt as part of the two day workshop have been invaluable to my work. Russ made the course fun, informative and no question was left unanswered…”
“Before attending Telemarketing Workshop we had been averaging 6 sales per month over the previous year, now this has been increased to 23 sales per month!!! Our overall turnover has increased by 22%…”
“I just wanna say a big thanks to Russ for a thoroughly informative and fun couple of days. I know this will make a huge change in the way I do things and at work and other areas of my life. Because it’s really important to communicate well, isn’t it? LOL…”
Maximum group size 10 = Maximum engagement
Some providers boast ‘small group’ sizes of up to 30. We know better. That’s why we limit our competency workshops to a maximum of 10 people. When we say we guarantee a personal experience tailored to you – we’re not kidding!
The telemarketing training course that will transform your telemarketers into confident and successful sellers
Your revenue and lead generators are arguably the most important people in your organisation (don’t tell the others!). You need them firing on all cylinders! Yet telesales have either flatlined or dropped and you’re awake at night worrying about what else you can do to get that all elusive upturn.
Your telemarketers either don’t know how to turn it around, or they lack confidence and belief that they can. Meanwhile, your prospects will likely be experiencing lacklustre service – let alone not feeling compelled to place an order. It’s time to shake things up…
When it comes to sales, you won’t find more enthusiastic and experienced facilitators to work with! It makes sense that our sales process is geared around the way customers prefer to buy. After two days with us, your telemarketers will totally get how to pull sell rather than push – I mean, who likes a pushy sales person – especially when it’s so easy to just hang up!
So, don’t hesitate. Send your telemarketers to us and we’ll return them to you with the rebuilt confidence and knowledge they need to spark!
97%
of course participants gave our trainers and excellence rating of 4 or 5 stars for their knowledge.
94%
of course participants gave our trainers and excellence rating of 4 or 5 stars for their ability to engage.
Your people will return from our telemarketing training course with a clear understanding of:
- Personality styles and how best to communicate.
- How to get through to the right person to sell to, or inadvertently checking the sales power the caller has.
- Meeting and greeting over the phone for best results.
- Telephone etiquette.
- The Psychology of the Buyer.
- The 6 Steps to Sale.
- How to build rapport – take control, build trust, and provide direction.
- Powerful questions to ask that uncover needs and desires.
- How to summarise customer needs to confirm understanding.
- How to make the best recommendation and highlight the benefits – this is where the lead is generated.
- Cost/Investment in a way that’s palatable.
- How to get a decision.
- Overcoming objections.
- What to do if you’re in lockdown and you still need to make those sales!
- Personality styles and how best to communicate.
- How to get through to the right person to sell to, or inadvertently checking the sales power the caller has.
- Meeting and greeting over the phone for best results.
- Telephone etiquette.
- The Psychology of the Buyer.
- The 6 Steps to Sale.
- How to build rapport – take control, build trust, and provide direction.
- Powerful questions to ask that uncover needs and desires.
- How to summarise your customer’s needs to confirm understanding.
- How to make the best recommendation and highlight the benefits – this is where the lead is generated.
- Cost/Investment in a way that’s palatable.
- How to get a decision.
- Overcoming objections.
- What to do if you’re in lockdown and you still need to make those sales!