A tailored individual experience in a group environment.
You’re committed to delivering the best possible service to your customers. That’s why you need great people with the right skills and the right attitude. The chances are, we’ve got the perfect competency workshop to help your team members lift their game.
Sometimes you get lucky with recruitment and discover a gem. But more often than not, people need tools and support to meet your expectations. All this takes time (and money), and what happens if you don’t have a great trainer on your team?
Luckily, we do! And if you’ve got one or two staff who need upskilling – not enough to get us to come to you – our public competency workshops are just the ticket. When you send your people to us, we’ll teach them the skills and they’ll come back ready to apply new techniques straight away!
Our range of workshops are designed to provide each attendee with an experience that’s tailored to them. At the start of each session, we get to know the attendees, their roles, and their biggest challenges, so we can relate the workshop to each of their roles, products, and services.
Maximum group size 10 = Maximum engagement
Some providers boast ‘small group’ sizes of up to 30. We know better. That’s why we limit our competency workshops to a maximum of 10 people. When we say we guarantee a personal experience tailored to you – we’re not kidding!
of course participants gave our trainers an excellence rating of 4 or 5 stars for their knowledge.
of course participants gave our trainers an excellence rating of 4 or 5 stars for their ability to engage.
Our training superpower is in our ability to tailor what we teach to each attendee because we have experience with hundreds of companies, products, and services.
When you want to upskill a whole team – we’ll come to you, speak your language, and deliver the outcomes you need
When we deliver training at your place, we pull out all the stops. Giving a team time together away from BAU is an amazing opportunity. Not just to learn new skills, but to build relationships and strengthen the team. We’ll get off on the right foot by getting to know you and your business. The more our training approach aligns with your culture, the more persuasive we’ll be.
We can adapt our ‘off the shelf’ competency workshops to suit your team perfectly, or design something that meets your unique needs. All you have to do is ask!
Feedback from course participants
“The GSC has in my opinion forever changed my life, our tutor Ruth was an amazing woman who not only showed me a way to better myself personally but also professionally…”
“I have found that the skills we learnt as part of the two day workshop have been invaluable to my work. Russ made the course fun, informative and no question was left unanswered…”
“Before attending Telemarketing Workshop we had been averaging 6 sales per month over the previous year, now this has been increased to 23 sales per month!!! Our overall turnover has increased by 22%…”
“I just wanna say a big thanks to Russ for a thoroughly informative and fun couple of days. I know this will make a huge change in the way I do things and at work and other areas of my life. Because it’s really important to communicate well, isn’t it? LOL…”
Discover Your Communication Superpower!
Feel like you just don’t click with people sometimes? You’re not alone! Create better relationships – at work and at home when you discover your Communication Superpower!
Get your free PDF and find out how to better communicate and understand others by answering two simple questions. Then share it with your team and improve communication and relationships across your business!