Email Design Workshop – half day
Email communication that reflects your high standard of service.
Cost: NZD $627.00 excl. GST
You could be eligible for an earlybird discount! Contact us now for details.
Upcoming workshop dates:
17th September 2025 (PM)
Call us now on 0800 832 647, complete the contact form below, or book a chat in my calendar. If you don’t see a date that works for you, just get in touch!
Workshop details:
- Once your workshop is confirmed, we’ll send you an invoice payable within 7 days of receipt.
- Choose to attend the workshop in-person or on Zoom – either way, your people are guaranteed a great learning experience! Once you’ve registered, we’ll confirm the in-person venue (usually in West Auckland), or we’ll send your Zoom link.
- This half-day workshop runs from 1:30pm to 5pm.
Feedback from course participants
“The GSC has in my opinion forever changed my life, our tutor Ruth was an amazing woman who not only showed me a way to better myself personally but also professionally…”
“I have found that the skills we learnt as part of the two day workshop have been invaluable to my work. Russ made the course fun, informative and no question was left unanswered…”
“Before attending Telemarketing Workshop we had been averaging 6 sales per month over the previous year, now this has been increased to 23 sales per month!!! Our overall turnover has increased by 22%…”
“I just wanna say a big thanks to Russ for a thoroughly informative and fun couple of days. I know this will make a huge change in the way I do things and at work and other areas of my life. Because it’s really important to communicate well, isn’t it? LOL…”
Maximum group size 10 = Maximum engagement
Some providers boast ‘small group’ sizes of up to 30. We know better. That’s why we limit our competency workshops to a maximum of 10 people. When we say we guarantee a personal experience tailored to you – we’re not kidding!
Imagine your customers receiving emails that make it easy and make them smile…
How confident are you that emails being sent by your team are GREAT? If you’ve ever seen an email leaving your organisation that isn’t aligned to your brand and culture – you know you need our help!
In this business email writing course, we’ll show your people a whole new world around email design. Including how to be sure their email is coherent in the customer journey, and accurately represents your organisation in a way that makes you proud.
We’ll cover standards and guidelines for emailing customers, colleagues and prospects in a professional manner, whilst adding the ‘X’ factor that lets people know they’ve chosen the right organisation!
97%
of course participants gave our trainers and excellence rating of 4 or 5 stars for their knowledge.
94%
of course participants gave our trainers and excellence rating of 4 or 5 stars for their ability to engage.
Your people will return from this business email writing course with a clear understanding of:
- Their audiences’ expectations.
- How to be clear about the purpose of each email.
- Different personality styles they could be emailing and how to adapt.
- How to mirror language effectively.
- Greeting customers in a way that makes them feel valued.
- How to choose the right content.
- How to find the right words to make the right impression.
- Email structure and design.
- How to add a ‘sales’ opportunity.
- Action points and how to make them clear.
- How to sign off.
- Their audiences’ expectations.
- How to be clear about the purpose of each email.
- Different personality styles they could be emailing and how to adapt.
- How to mirror language effectively.
- Greeting customers in a way that makes them feel valued.
- How to choose the right content.
- How to find the right words to make the right impression.
- Email structure and design.
- How to add a ‘sales’ opportunity.
- Action points and how to make them clear.
- How to sign off.