Let us know what you need NOW and we’ll call you!

At Great Scott, we specialise in tailored Contact Centre Training workshops that provide the results you need. We have workshops in all of these categories that we can tailor just for your staff, your organisation, and the products and services you provide to your customers:

  • Contact Centre Assessment
  • Leadership – all levels beginners and advanced
  • Customer Service
  • Reception Skills
  • Sales – over the phone or face to face
  • Telemarketing
  • Social Media
  • Email Design
  • Personality Styles
  • Body Language
  • Presentation Skills
  • Train the Trainer
  • Side by Side Coaching
  • Team Building Events

All of our workshops are interactive, intimate, engaging, and informative. Your staff will always leave with an action plan on what they are going to do differently. Call or email us today and we will meet with you to discuss your needs and then tailor a proposal just for you, within your budget. We have short-term and long-term programmes available. See our testimonials for some great feedback on what we can do.