Great Consumer Protection – Lets ACT Right!

This one-day training course will provide a “distilled” version of the Privacy, Consumer Guarantees and Fair Trading Acts. Discover today how they affect your staff and your business.

Course content includes:

  • Privacy Act – What is the Act?
  • Outline the 12 Principles to the Act
  • Charges
  • Timeframes to provide access to information
  • Extension of Timeframes
  • Providing information
  • Code of practice
  • Interference with Privacy
  • Complaints
  • Consumer Guarantees
  • What is the Act?
  • What is Direct marketing?
  • What should a consumer expect from goods/services?
  • What are the repercussions?

Plus 40 relevant topics covered in this session in regards to the Fair Trading Act.

Contact us for more information on this course.

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