Great Consumer Protection – Lets ACT Right!
This one-day training course will provide a “distilled” version of the Privacy, Consumer Guarantees and Fair Trading Acts. Discover today how they affect your staff and your business.
Course content includes:
- Privacy Act – What is the Act?
- Outline the 12 Principles to the Act
- Timeframes to provide access to information
- Extension of Timeframes
- Providing information
- Code of practice
- Interference with Privacy
- Consumer Guarantees
- What is the Act?
- What is Direct marketing?
- What should a consumer expect from goods/services?
- What are the repercussions?
Plus 40 relevant topics covered in this session in regards to the Fair Trading Act.