This AWESOME, PROVEN, two-day telemarketing workshop is customised to your business and is aimed at providing your staff with the confidence and tools they require to get the results the company wishes them to achieve. We can break the 2 days into smaller sessions face to face or on Zoom too.
This workshop is fantastic for staff making any outbound calls or taking inbound calls (converting to sales). We will cover the steps to take a prospect through to the decision. The workshop is designed to promote confidence and make our sales process a part of the salesperson because they will see the benefits of following a logical, proven process geared to increase sales conversion.
We will workshop scripting that will help your team to increase sales conversions- creating great, easy to measure ROI on the small investment to have us run this course for you!
Great Telemarketing Content includes:
- Meeting and Greeting
- Building Rapport
- Communication Skills
- Body Language
- Personality Styles
- Listening Skills
- The Consultative Sales Process
- Asking Questions
- Summarising needs
- Where to from here
- Objection Handling
- Action Plan
One-on-one follow-up is also available, please ask us about this!