Michael MacShane Completed 20day Contact Centre Readiness Programme – May 2020. Seeking: Full-time role in Call Centre/Customer Service. Location: Christchurch, NZ Personal Statement: I love meeting new people, bettering myself by being challenged and getting out of my comfort zone. I enjoy working hard, either in a team or alone, getting any job done in the most efficient and effective way possible. I have great time management, as well as, communication skills and am passionate about finding full time work in the retail and customer service industry. Course Competencies: Attendance: 100% Attitude: Michael had a genuinely positive attitude toward the programme.  He regularly pushed himself out of his comfort zone to give feedback first. Teamwork: Michael did well in this area, he was happy to work with anyone, whatever their age, background or status.  He formed strong relationships with the team and ensured everyone was part of the activities. Trainer’s Reference: One of Michael’s goals was to improve confidence, he realised that in order to do that he needed to push himself into his stretch zone, which he did on a daily basis.  A reflective young man, who was able to take any advice given and adapt accordingly.  Michael was always open to suggestions, is kind, thoughtful and an all-round lovely person.  The business who employs Michael will be onto a real winner. For further information please contact Ruth on 027 907 6678 or ruth@greatscottco.com