Kirini Rau Completed 20day Contact Centre Readiness Programme – May 2020. Seeking: Full-time role in Call Centre/Customer Service. Location: Auckland, NZ Personal Statement: I am ready to begin to put my skills into action. I wish to make Contact Centre my profession, as I have years of experience where I can demonstrate commitment and passion to your company. I am a work focused, energetic person with strong time management skills, who thrives in a fast paced environment. I can provide dedicated and exceptional customer service through active listening and problem solving. I am also able to motivate others to reach their full potential. My desire is to rise through the ranks and to prove to my employer that they have made a great decision in hiring me.  Course Competencies: Attendance: 95% Attitude: Kirini has a high level of honesty and integrity. She worked hard to get the most out of every day of the course by showing up and taking the time to work on the activities and understand the concepts. Teamwork: She is a strong individual who opened up more and more throughout the course and as a result has built multiple friendships within the group. Within the various group activities she worked hard to support the other individuals with her own insights and ideas.  Trainer’s Reference: As mentioned, one of Kirini’s superpowers is her high level of integrity and honesty. I really enjoyed getting to know her more and more throughout the course and seeing her grow and develop from the course activities we undertook. I wish Kirini all the best and look forward to seeing her continue to grow and develop. For further information please contact Logan on 027 310 4930 or logan@greatscottco.com