Joshua Chen Completed 20day Contact Centre Readiness Programme – May 2020. Seeking: Full-time role in Call Centre/Customer Service. Location: Christchurch, NZ Personal Statement: A hardworking, reliable, enthusiastic, punctual, and creative person who enjoys interacting with a diverse range of people. My non-judgemental attitude combined with my effective communication skills support the enhancement of professional and personal relationships. Life and work experience to date, has rendered me a stronger, focused, and conscientious person which fused with my passion for customer service creates a huge asset for any company. Course Competencies: Attendance: 95% Attitude: Although Josh originally did not expect to gain much from the course he came with an open mind and open heart.  He genuinely put his all into the course, which was appreciated. Teamwork: Josh is a full-on team player who made an effort to get along with everyone on the course.  He enjoyed some good humorous, fun banter with the group. Trainer’s Reference: Josh is an extremely capable young man who is eloquent, smart, funny and kind.  Despite his original expectations, due to his willingness to be open to the learnings, he had many epiphanies and was confident in being vulnerable within the group which supported synergy within the team.  Josh has the potential to achieve great things.  For further information please contact Ruth on 027 907 6678 or ruth@greatscottco.com