This is an intensive 2-day telemarketing training course, that is customised to your business and is aimed at providing your staff with the confidence and tools they require to get the results the company wishes them to achieve.
This course is fantastic for staff: handling any inbound calls, make outbound calls as well as face-to-face sales, or retail staff. We will cover the steps to take a prospect through to the decision. The course is designed to promote confidence and make our sales process a part of the sales person, because they will see the benefits of following a logical, proven process geared to increase sales conversion. We will discuss workshop scripting that will allow your team to convert calls to sales.
The training session would include the following content:
- Meeting and Greeting
- Building Rapport
- Communication Skills
- Body Language
- Personality Styles
- Listening Skills
- The Consultative Sales Process
- Asking Questions
- Summarising needs
- Where to from here
- Objection Handling
- Action Plan
Great Telemarketing Training Workshop: $1695 + gst per person
New Course Dates for 2019 now available!
Course Dates for 2019 – Jan 22/23, Feb 19/20, March 19/20, April 23/24, May 21/22, June 18/19